​IT Support & Maintenance

Genius Computer Solutions, respected as one of the top IT support companies in NY, is in a sense “Your Offsite IT Department” literally just a phone call away. Our managed IT services include maintaining your servers, computers and network so they run efficiently and trouble free with our Preventative Maintenance program. We can also handle the day to day IT support you need to run your business. Some of the day to day problems we assist our customers with are; failing computer hardware, server or software problems, internet & email problems, virus and spyware removal, backup failures and training your staff. On a longer term basis we can assist with consulting on projects such as, network design changes or for example putting together a custom disaster recovery plan. Our IT managed services are listed below in more details. Learn more.

Managed IT Services

Genius Managed IT ervices allows you to focus on your business, instead of worrying about IT. With our proactive maintenance plan we remotely monitor your computers health and make sure they are operating at peak performance. We proactively get alerts when problems arise & review health reports periodically keeping you informed on what needs attention and whats working well. We specialize in small business IT support, IT consulting and managed IT services in NYC area.

Software Support

Genius Computer Solutions will provide your company with technical support, help desk, software installation services and upgrades. We also provide support & troubleshooting for most off the shelf PC and Apple software. Our software support can be provided by a technician coming to your office, by telephone or by remote support.

Virus Cleaning & Prevention

We can clean viruses and other computer threats from your systems and for prevention, we recommend and install anti-virus and anti-spyware products. This will protect your information from viruses and spyware that spread through e-mail and internet access.

Data Recovery

Genius Computer Solutions can provide recovery services on hard drives that no longer boot and valuable data has been lost. Data is recoverable in many cases. Call for free estimate.

Backup & Disaster Recovery

Genius Computer Solutions can help you monitor your server data backups and plan for disaster recovery. As with all other disaster recovery plans, procedures must be checked periodically to insure they are working properly. Being proactive in this area will virtually eliminate the potential for a problem when there is a computer emergency. In Addition we recommend off-site backup services as a secondary backup.

Training

We can also assist you in using the advanced features of your software to leverage the true power of your computer. Corporate management’s investment in employee productivity begins with the hardware and software. The degree to which an employee is productive with a computer depends to a large extent, on training and on the confidence an employee has after training. Genius Computer Solutions focuses on motivating students to enjoy computers, building confidence, and fostering enthusiasm about the software and its usage in the workplace. We provide customized onsite training programs to individuals and corporations who want to learn new skills, upgrade existing skills or cross-train on various software packages. Training is geared to produced results quickly.

Computer and Printer Repair

Genius Computer Solutions repairs, maintains and supports all brands and models of Servers, Personal Computers, Network Devices, Laser Printers and Add-on equipment. Some of the most common brands we service are,

Dell, HP, Asus, Acer, Apple, Lenovo, MSI, Toshiba, Apple, Vaio, Epson, Canon, Lexmark, Panasonic, Intel, 3Com and Cisco.

Hosted Services

We offer Hosted Services such as; Microsoft Exchange Email, Google Apps, Cloud Backup, Disaster Recovery, Cloud Antivirus, Cloud Storage & Servers, Content Filtering, Security and more.